Q1.Will the wig shedding or tangle?
A: The wig is made from 100% real virgin human hair with no shedding. And as virgin cuticle aligned with no tangle.
It could last over a year if taken good care.
Q2: Can I dye and Iron the wig?
A:it is Virgin hair wig, so, you can dye and Iron it. But,please don’t exceed150℃ and don’ do it too frequently,
or the heat will make the wig easily getting dry and tangled.
Q3: Why my wig getting tangled?
A:It could be caused by dryness, oil or dirt build-up, salt water, chlorine and not combing (wide tooth comb) your hair daily.
Washing & condition your wig around once or twice a week is suggested. You could go for consulting with your stylist.
Q4:How to tell human hair with synthetic hair?
A:Human hair has natural protein.It is easy to tell by burning and smell : When burning,human hair will be ash,
which will go away after pinching,and will smell foul, show white smoke.
While synthetic hair will be a sticky ball after burning and will show black smoke.
Moreover, human hair may have very few gray hair and split ends.It is normal and not a quality problem.
Q5 What type of hair care products should I use?
A:Treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products
or use products like gel and hair spray to keep the curls in place, but make sure to wash your human hair and not leave
in these products in for a long time.
Q6. What is your Returns/Exchange policy?
A: All returns will be considered on a case by case basis.
All hair must be in the original packaging with all labels still attached.
Unravelled or used bundles could not be returned or exchange.
Q7:If I order today, how long it takes for the shipment?
A:Stock items will be shipped 1~2days after payment received.Bulk order will take about 7~18days for production.